The words I most often hear that are just not true are, “You can’t miss it.”
Oh, I can miss it! I can miss a clearly marked exit, I can miss the painted guidelines for a parking space, I can miss a step and fall up the stairs. I can miss the eye of a needle, I can miss a lethargic fly just waiting to be slain. I can miss the answer button on my cell phone. And sometimes, but not often, I can miss the punch line.
One day last week at the education cooperative where I work, we experienced a rather major crisis. Our internet server went down. Now when that happens I know exactly what to do: Call the Technologist.
He happened to be out that day but wonderful techie that he is, he is usually able to help even when not physically present. Brook called him and was told to reboot. She said to me, “He said to find the black box with the word ‘Cisco’ on it. He says you can’t miss it.” Oh, great.
Three of us entered the server room, which has about as many wires and and blinking lights as the inner workings of a nuclear sub. I looked around for a box about the size of a crate of toilet paper with six-inch letters proclaiming CISCO…or maybe even SISCO. There was nothing like that anywhere in sight.
We call Jonathan back to tell him the server box must be missing, it is not in the server room. We’re passing around my cell phone (which I can’t believe is working in there with all those electronics), when Sandy says, “Here it is!” And there, among a bevy of machinery, on a small black device the size of a DVD player written in 2 point font, is the word: CISCO.
Are you kidding me? Who says I couldn’t miss that?
Well, the server was turned off and then on again. The Internet returned. Brook could continue the Google workshop and the GT Coordinators could resume their ZOOM.
Because we finally found something we “couldn’t miss.”